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TrustDefender FAQ

Access National Bank Transactional Security

Provided by TrustDefender

 

Sophisticated but simple to use Transactional Security - and it’s FREE!

Access National Bank has partnered with TrustDefender to offer you their cutting edge software specifically designed to provide an additional layer of security while transacting online through Access National Bank websites. TrustDefender Pro works alongside anti-virus software and firewalls.
FREE TrustDefender Pro Download
Download TrustDefender Pro for FREE courtesy of Access National Bank
TrustDefender Pro secures your connection to Access National Bank transactional websites
TrustDefender Pro protects your Access National Bank transactional banking session by locking down your browser and blocking all other internet traffic, including email. It also isolates unknown software and programs including viruses, malware, trojans and spyware on your computer that can steal your identity or carry out fraud on your account.
TrustDefender Pro identifies and alerts you to risks on your computer

TrustDefender Pro quickly scans your computer and checks:
  • If your operating system and anti-virus software is up to date. If it isn't then it will show you how to 'Fix It'.
  • If you have a firewall and if it is switched on. If it isn't then it will show you how to 'Fix It'.
  • It scans active applications on your computer to ensure that they are not harmful. If there are any applications that TrustDefender has not yet identified as safe, it will notify you and verify the application which will take up to 48 hours. In the mean-time TrustDefender Pro will secure your online session in safe and secure mode so you can transact business securely.
  • For malware, spyware, or adware on your computer and shows you how to 'Fix It'.
Guards against phishing
The TrustDefender Notification Bar provides a secure system to assure that you are on the right website. If you have TrustDefender and you don't see the Notification Bar when logging on to Access National Bank’s transactional websites then please contact Online Support at (703) 871-7380.
 

How do I get the Software?

Access National Bank customers can download the TrustDefender software from the login page for any Access National Bank website free of charge.

 

Installation does not take long, and once installed, TrustDefender protects your personal information while you arFREE TrustDefender Pro Downloade transacting business online with Access National Bank.

TrustDefender will provide security for Access National Bank customers every time you log on and execute transactions through any Access National Bank website.

The software download only applies to Access National Bank.  If you wish to have the same level of security on your PC while transacting with other financial institutions, you will need to Purchase TRUSTDEFENDER GOLD.

 

What does TRUSTDEFENDER GOLD cost?

Access National Bank is providing TrustDefender to all registered Access National Bank transaction website users … FREE of Charge! The purchase price of TRUSTDEFENDER GOLD is USD $19.95 and can be purchased through TrustDefender's website: TRUSTDEFENDER

 

Want to know more?

If you want to know more about the benefits of being protected by TrustDefender while transacting business through Access National Bank’s websites, please call 703-871-7380.

 

Need Technical Support?

For Technical Support please check out our Support Portal. Alternatively you can call: 800-997-6983or email: support@trustdefender.com.

 

 

 

ANCX - Nasdaq listed FDIC Equal Housing Lender
Access National Mortgage

NMLS ID: 408540