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TrustDefender FAQ

Access National Bank Transactional Security

Provided by ThreatMetrix



Sophisticated but simple to use Transactional Security - and it’s FREE!

Access National Bank has partnered with ThreatMetrix to offer you their cutting edge software, TrustDefender™ Client is specifically designed to provide an additional layer of security while transacting online through Access National Bank websites. TrustDefender™ works alongside anti-virus software and firewalls.

Install Now TrustDefender™ Client for FREE courtesy of Access National Bank
  • TrustDefender™ Client secures your connection to Access National Bank transactional websites.
  • TrustDefender™ Client protects your Access National Bank transactional banking session by locking down your browser and blocking all other internet traffic, including email.
  • It also isolates unknown software and programs including viruses, malware, trojans and spyware on your computer that can steal your identity or carry out fraud on your account.
TrustDefender™ Client identifies and alerts you to risks on your computer

TrustDefender™ Client quickly scans your computer and checks:
  • If your operating system and anti-virus software is up to date. If it isn't then it will show you how to 'Fix It'.
  • If you have a firewall and if it is switched on. If it isn't then it will show you how to 'Fix It'.
  • It scans active applications on your computer to ensure that they are not harmful. If there are any applications that TrustDefender has not yet identified as safe, you can secure your online session in "safe and secure mode" so you can transact business securely.
  • For malware, spyware, or adware on your computer and shows you how to 'Fix It'.
How do I get the Software?
Access National Bank customers can download the TrustDefender™ Client software from the login page for any Access National Bank website free of charge.


Installation does not take long, and once installed, TrustDefender™ protects your personal information while you are transacting business online with Access National BankInstall TrustDefender™ Client

TrustDefender™ Clent will provide security for Access National Bank customers every time you log on and execute transactions through any Access National Bank website.
Access National Bank is providing TrustDefender™ Client to all registered Access National Bank transaction website users … FREE of Charge!  


Want to know more?

If you want to know more about the benefits of being protected by TrustDefender™ Clent while transacting business through Access National Bank’s websites, please call 703-871-7380.


Need Technical Support?

For Technical Support please check out our Support Portal. Alternatively you can call: 800-997-6983or email:




ANCX - Nasdaq listed FDIC Equal Housing Lender
Access National Mortgage

NMLS ID: 408540

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